2019 Technical Training Archive (West)

San Diego, CA • February 27–March 2, 2019

Polymeric-Membrane Separation Technologies RO/Ultrafiltration

Wednesday, February 27, 2019

7:30 am-8:00 am	Registration/Continental Breakfast
8:00 am-10:00 am	Overview of Semi-Permeable Membranes Application Osmosis Process Flow Membrane Limitations Colin Frayne, CWT—Aquassurance, Inc.
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Membrane Technology Comparisons Pressure-Driven MF/UF/NF/RO Concentration-Driven Membranes Traditional Competing Technologies Colin Frayne, CWT—Aquassurance, Inc.
Noon-1:00 pm	Lunch
1:00 pm-3:00 pm	Components and System Configurations Polymeric Membrane Materials Membrane Terminology Sizes, Arrays, Stages, Trains Complete Unit Operations Colin Frayne, CWT—Aquassurance, Inc.
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-5:00 pm	Practical Membrane Operations RO Design Software Antiscalants Membrane Cleaning Troubleshooting Colin Frayne, CWT—Aquassurance, Inc.
5:00 pm-5:30 pm	Questions and Answers

Sales

Wednesday, February 27, 2019

7:30 am-8:00 am	Registration/Continental Breakfast
8:00 am-10:00 am	Everyone Sells Beginner Sales Complete Company Involvement Russell M. Baskin, CWT—Tower Water Management
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Unlocking the Code Sales Development Mechanics of Sales Russell M. Baskin, CWT—Tower Water Management
Noon-1:00 pm	Lunch
1:00 pm-3:00 pm	Starting It and Keeping It Going Sales Step-by-Step Process Details of Sales Process Russell M. Baskin, CWT—Tower Water Management
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-5:00 pm	The Mystery of Selling—Lifeline to Your Success Advanced Selling Methods Marketing Your Brand Image Russell M. Baskin, CWT—Tower Water Management
5:00 pm-5:30 pm	Questions and Answers

Fundamentals and Applications Training Day 1

Thursday, February 28, 2019

7:30 am-8:00 am	Registration/Continental Breakfast
8:00 am-8:05 am	Course Introduction
8:05 am-9:00 am	Role of a Service Technician
9:00 am-10:00 am	Water Treatment—What and Why
10:00 am-10:15 am	Refreshment Break
10:15 am-11:15 am	Water Treatment—What and Why (continued)
11:15 am-Noon	Time Management
Noon-1:00 pm	Lunch
1:00 pm-3:00 pm	Testing Training and Workshop
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-4:30 pm	Testing Workshop
4:30 pm-5:30 pm	Safety
5:30 pm-6:00 pm	Questions and Answers

Fundamentals and Applications Training Day 2

Friday, March 1, 2019

7:30 am-8:00 am	Continental Breakfast
8:00 am-9:30 am	Boiler Pretreatment
9:30 am-10:00 am	Boiler Operations and Treatment
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Boiler Operations and Treatment (continued)
Noon-1:00 pm	Lunch
1:00 pm-3:00 pm	Cooling Towers and Closed Loops
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-5:00 pm	Cooling Towers and Treatment
5:00 pm-6:00 pm	Questions and Answers

Fundamentals and Applications Training Day 3

Saturday, March 2, 2019

7:30 am-8:00 am	Continental Breakfast
8:00 am-10:00 am	Water Treatment Equipment
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Equipment Workshop
Noon-1:00 pm	Lunch
1:00 pm-1:30 pm	Equipment Workshop (continued)
1:30 pm-2:30 pm	Writing a Service Report
2:30 pm-3:00 pm	Tips and Tricks of the Trade
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-3:55 pm	Bringing It All Together
4:00 pm-6:00 pm	Legionella Training and Update (Optional; held in the Water Treatment Training classroom)

Water Treatment Training Day 1

Thursday, February 28, 2019

7:30 am-8:00 am	Registration/Continental Breakfast
8:00 am-8:05 am	Course Introduction
8:05 am-10:00 am	Water Chemistry
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Health and Safety
Noon-1:00 pm	Lunch
1:00 pm-2:00 pm	Health and Safety (continued)
2:00 pm-3:00 pm	Calculations
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-5:00 pm	Calculations (continued)

Water Treatment Training Day 2

Friday, March 1, 2019

7:30 am-8:00 am	Continental Breakfast
8:00 am-10:00 am	Testing
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Pretreatment/Filtration/Ultrafiltration/RO
Noon-1:00 pm	Lunch
1:00 pm-3:00 pm	Boiler Treatment
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-6:00 pm	Boiler Treatment (continued)

Water Treatment Training Day 3

Saturday, March 2, 2019

7:30 am-8:00 am	Continental Breakfast
8:00 am-9:00 am	Advances in Feed Equipment
9:00 am-10:00 am	Cooling Water Systems and Principles
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Cooling Water Chemistry, Scale and Corrosion Control
Noon-1:00 pm	Lunch
1:00 pm-3:00 pm	Cooling Water Microbiology
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-4:00 pm	Cooling Water Microbiology (continued)
4:00 pm-6:00 pm	Legionella Training and Update

Wastewater Treatment Training—Day 1
(San Diego ONLY)

Thursday, February 28, 2019

7:30 am-8:00 am	Registration/Continental Breakfast
8:00 am-8:05 am	Course Introduction
8:05 am-10:00 am	What is Wastewater? Terms, Definitions, and Overview
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Wastewater Chemical Treatment Principles: Coagulation to Flocculation
Noon-1:00 pm	Lunch
1:00 pm-3:00 pm	Evaluation of Waste Treatment Approaches
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-5:00 pm	Wastewater Treatment Process Flow, Equipment, and Application Application Feed Points COPE Equipment COPE

Wastewater Treatment Training—Day 2
(San Diego ONLY)

Friday, March 1, 2019

7:30 am-8:00 am	Continental Breakfast
8:00 am-9:00 am	Effluent Discharge Parameters
9:00 am-10:00 am	Wastewater Plant Survey
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Jar Testing and Product Selection Polymer Selection COPE Virtual Tour of Industrial Water Facility
Noon-1:00 pm	Lunch
1:00 pm-3:00 pm	Jar Testing and Product Selection (continued)
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-5:30 pm	Jar Testing and Product Selection (continued)

Wastewater Treatment Training—Day 3
(San Diego ONLY)

Saturday, March 2, 2019

7:30 am-8:00 am	Continental Breakfast
8:00 am-10:00 am	Biological Treatment: Using Bacteria and Enzymes
10:00 am-10:15 am	Refreshment Break
10:15 am-Noon	Ancillary Application: Foam and Odor Control Foam Control COPE Ancillary Applications - Odor Control
Noon-1:00 pm	Lunch
1:00 pm-2:00 pm	Selling Value-Added in the Wastewater Market Selling Wastewater Treatment as Value-Added ROI Value Selling COPE
2:00 pm-3:00 pm	General Discussion: Question and Answer Period
3:00 pm-3:15 pm	Refreshment Break
3:15 pm-5:00 pm	Review

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